Accident Boeing 737-76N N7822A, Saturday 11 February 2017
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Date:Saturday 11 February 2017
Type:Silhouette image of generic B737 model; specific model in this crash may look slightly different    
Boeing 737-76N
Owner/operator:Southwest Airlines
Registration: N7822A
MSN: 32596/1028
Year of manufacture:2001
Total airframe hrs:47885 hours
Engine model:CFM INTL CFM56-7B22
Fatalities:Fatalities: 0 / Occupants: 143
Other fatalities:0
Aircraft damage: None
Location:Phoenix-Sky Harbor International Airport, AZ (PHX/KPHX) -   United States of America
Phase: Standing
Nature:Passenger - Scheduled
Departure airport:Phoenix-Sky Harbor International Airport, AZ (PHX/KPHX)
Destination airport:Sacramento, CA (SMF)
Investigating agency: NTSB
Confidence Rating: Accident investigation report completed and information captured
On February 11, 2017, about 1950 mountain standard time, Southwest Airlines flight 4152, a Boeing 737-700, N7822A, had a catering agent fall from the airplane while alongside provisioning the airplane. On board were the captain, first officer, three flight attendants and several passengers. The regularly scheduled passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Phoenix Sky Harbor International Airport (PHX), Phoenix, Arizona, to Sacramento International Airport (SMF), Sacramento, California.

According to Southwest Airlines, while passengers were boarding the airplane at the gate, a catering agent returned to the airplane to provide a box of peanuts. The agent stopped the provisioning truck short of the airplane creating a gap between the truck and the airplane. After entering the airplane to deliver the peanuts, the agent lost situational awareness and stepped backwards, falling through the gap, and suffered a fractured rib.
Probable Cause: the catering agent's lack of situational awareness when exiting the airplane that resulted in a serious injury.

Accident investigation:
Investigating agency: NTSB
Report number: DCA17CA072
Status: Investigation completed
Download report: Final report




Revision history:

19-Aug-2017 15:07 ASN Update Bot Added

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